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The Super Bowl – The Ultimate Product Experience

Writer's picture: Joseph HaeckerJoseph Haecker

How the Biggest Game of the Year Operates Like a World-Class Product


Today is Super Bowl LIX, where the Kansas City Chiefs take on the Philadelphia Eagles at the Caesars Superdome in New Orleans. The Super Bowl isn’t just a football game—it’s a brilliantly crafted product that brings together sports, entertainment, and marketing into one unforgettable experience.


Since I just started my journey with Products That Count, I couldn’t help but break down the Super Bowl as a product and highlight key takeaways for product developers, teams, and managers. Whether you’re launching a physical product, digital platform, or an innovative service, the Super Bowl offers valuable lessons on brand positioning, user engagement, and business strategy.


So, let’s start with the big question: What makes the Super Bowl such a powerful product offering?



The Super Bowl: A Multi-Layered Product Offering


At its core, the Super Bowl is a championship game, but it’s much more than that. It’s a multi-billion-dollar ecosystem built on entertainment, marketing, and storytelling.


Its key components include:

1. The Core Product: The Championship Game

The Super Bowl is the pinnacle of the NFL season, where the two best teams battle for the Lombardi Trophy. The game itself is the foundation of the event, delivering high stakes, elite athleticism, and compelling storylines that keep fans invested.


2. The Halftime Show: A Premium Add-On Feature

The halftime show is a product feature that enhances the overall experience. What started as marching band performances in the early days has transformed into one of the most-watched concerts in the world. This year, Kendrick Lamar headlines the show with special guest SZA, promising another historic performance. (talksport.com)


3. Advertising: The Super Bowl’s Revenue Model

The Super Bowl’s commercials are legendary. Brands spend millions of dollars (this year, a 30-second ad costs $7 million!) to get their products in front of an audience that actually enjoys watching ads. Surprisingly, 43% of viewers tune in just for the commercials—an advertising goldmine. (gsb.stanford.edu)


4. Cultural Influence: The Brand Power of the Super Bowl

Beyond the game, the Super Bowl is a cultural event. From celebrity sightings to viral moments, it sets the stage for fashion trends, music sales, and social media engagement. Whether it’s Janet Jackson’s halftime show controversy or Beyoncé’s surprise album drop after performing, the Super Bowl has a way of becoming part of pop culture history.


5. Global Expansion: The Super Bowl’s Growing Audience

Even though American football isn’t a global sport like soccer, the Super Bowl is gaining international traction. Dedicated broadcasts in Europe, growing fan bases in Mexico, Spain, and Germany, and NFL expansion games in London and Frankfurt all show the Super Bowl’s product market fit beyond the U.S. (as.com)



 

Three Surprising Facts That Make the Super Bowl a Business Powerhouse


The Super Bowl is more than just a game—it’s one of the most successful product launches that happens every year. It generates billions of dollars, captivates millions of fans, and continues to evolve while maintaining its core identity. But how does it stay relevant, grow its audience, and command such incredible brand loyalty?


Let’s break it down by exploring three surprising facts about the Super Bowl that most people don’t know, and what they reveal about creating a successful, long-lasting product.


1. The Super Bowl’s Audience Includes Millions Who Don’t Care About Football

Most sporting events cater primarily to die-hard fans. But the Super Bowl? It reaches far beyond football enthusiasts. According to Nielsen, over 43% of viewers don’t even watch for the game itself—they tune in for the commercials, halftime show, or just to be part of the experience. (nielsen.com)


🔹 What’s the takeaway?

A great product isn’t just for its core audience—it attracts a wider crowd by offering multiple value points. The Super Bowl doesn’t just cater to football fans; it includes music lovers, pop culture enthusiasts, and even ad industry professionals. If you’re building a product, think about how you can expand your appeal beyond your main user base.


2. Super Bowl Ads Are a Bigger Business Than the Game Itself

The average Super Bowl ticket price is around $9,000 this year, making it one of the most expensive live events in the world. (cbssports.com) But that’s nothing compared to the money made from advertising.


Brands are willing to pay $7 million for just 30 seconds of airtime during the Super Bowl. And why? Because it works. A well-crafted Super Bowl ad can drive brand awareness, social media engagement, and even immediate product sales.


🔹 What’s the takeaway?

If your product has a powerful brand and the right audience, companies will pay a premium to be associated with it. Whether it’s sponsorships, partnerships, or premium ad space, monetization opportunities extend far beyond just selling the core product itself.


3. The Super Bowl Has Changed How We Watch TV

Did you know the Super Bowl was one of the first live events to be streamed in 4K HDR? As technology evolves, the Super Bowl has always been at the forefront of broadcasting innovations.


The first Super Bowl was not even broadcast live on the West Coast due to network scheduling conflicts.


In 1984, Apple’s famous “1984” ad aired, forever changing the role of Super Bowl commercials in marketing.


In 2024, Tubi became the first free streaming service to offer a 4K broadcast, marking a shift toward digital viewing experiences. (theverge.com)


🔹 What’s the takeaway?

Products that embrace new technology stay ahead of the competition. Whether it’s live streaming, AI integration, or new distribution channels, evolution is key to longevity.


 


The Formula Behind Super Bowl’s Winning Streak & How to Leverage It for Your Own Product


The Super Bowl is not just an event, it’s a global powerhouse—a product that consistently delivers multiple value points and leaves a lasting impact on every viewer. As we’ve seen, it combines high-quality entertainment, strategic brand partnerships, and cutting-edge technology to remain a leader in its field. But what exactly makes the Super Bowl’s business model so successful? And, most importantly, how can you apply these lessons to your own products, teams, and strategies?



The Secret Sauce: Why the Super Bowl’s Product Works So Well


1. A High-Quality Core Product

At the heart of it all is top-tier football. While everything else—halftime shows, ads, celebrity moments—adds to the experience, the Super Bowl’s foundation is built on a world-class product: a championship game between the two best teams in the NFL. Without the game itself, none of the glitz and glamour would matter.


🔹 What’s the takeaway for your business?

It doesn’t matter how flashy or innovative your add-ons are—the quality of your core product is paramount. Make sure that your core offering delivers outstanding value and satisfies customer needs before anything else.


2. A Compelling User Experience

The Super Bowl’s user experience spans multiple touchpoints: sports fans get high drama, music lovers enjoy the halftime show, advertisers target massive audiences, and everyone else gets caught up in the excitement. Whether you’re watching the game in-person, at home, or on a mobile device, the Super Bowl adapts to fit diverse needs and preferences.


🔹 What’s the takeaway for your business?

Consider how you can build an experience that caters to multiple types of customers at various stages of their journey with your product. Whether it’s creating cross-platform accessibility or offering multifaceted value, think about the different ways your audience can engage with your product.


3. Strategic Partnerships & Brand Alliances

One of the Super Bowl’s greatest strengths is its network of partnerships. From high-profile musical performers to top-tier sponsors like Pepsi, Budweiser, and Amazon, the Super Bowl thrives on collaborating with influential brands and people. These alliances create a synergistic effect that amplifies the event’s reach and impact.


🔹 What’s the takeaway for your business?

Build relationships with complementary brands, influencers, and thought leaders in your industry. Look for opportunities to cross-promote and expand your audience while adding value for everyone involved.


4. Focused Brand Positioning & Marketing

The Super Bowl’s brand positioning as the ultimate cultural event is brilliantly executed. The lead-up to the game is filled with teasers, promotions, and media buzz, creating a sense of excitement and anticipation that builds until the big day. Brands and teams use limited-time offers, exclusive content, and innovative marketing strategies to generate engagement, ensuring that they stay top-of-mind.


🔹 What’s the takeaway for your business?

To create a successful product launch or campaign, make sure you build anticipation and keep your audience engaged. Use social media, email campaigns, and exclusive offers to make people feel like they are part of something special.


5. Constant Evolution and Adaptation

What makes the Super Bowl such a long-lasting phenomenon is its ability to evolve with the times. From introducing HD broadcasts, streaming services, to integrating new technologies like 4K and virtual reality, the Super Bowl never stops adapting to changing audience expectations. It’s a reminder that innovation is key to keeping a product fresh and relevant over time.


🔹 What’s the takeaway for your business?

Innovation is not optional—it’s essential. Whether it’s through technology, customer service, or product design, make sure your product evolves to meet the changing needs of your audience.



How Can You Apply This Formula to Your Business?

Now that you’ve seen how the Super Bowl has become a model of product success, how can you apply these lessons to your own business or product strategy?


Here’s how you can take inspiration from this grand event:


1. Develop a High-Quality Core Product: Ensure that your product is solid, reliable, and solves a key problem for your target market. Without this foundation, everything else will fall short.


2. Offer a Complete Experience: Think beyond just the product—how can you create a comprehensive user experience that excites and engages different types of customers?


3. Form Strategic Partnerships: Partner with brands or influencers who align with your mission and can help you amplify your reach and credibility.


4. Build Anticipation: Use creative marketing strategies to build excitement before your product launch or event. Keep your audience engaged and make them feel like they’re part of something exclusive.


5. Innovate Constantly: Embrace change and look for new ways to innovate your product, marketing, and customer experience.



The Super Bowl’s success is no accident—it’s the result of years of planning, innovation, and an unwavering focus on delivering multi-layered value to its audience. By applying these strategies to your own business, you can build a product that lasts and continues to evolve with the times.


So, to wrap things up—the big question on everyone’s mind…


👉 Will Taylor Swift make a cameo during the halftime performance? 😏



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